Frequently Asked Questions

How to use this FAQ

This F.A.Q. is meant as a guideline to questions that we recieve e-mails about.
It is most likely NOT a problem solving page.

Should I register an account?

YES! While you can use all of the features (except from the .ics generator) without registering on the site, registering assures that your settings are stored permanently within the calendar database.

As an anonymous user your settings are stored in the server database, but if your user ID receives no activity for a period of 4 or more weeks, your settings are deleted to keep the database clean. Registering also allows you to login to the calendar from multiple locations.

Once logged in, even as an anonymous user, you should never have to login again UNLESS you clean your browsers' cookie cache, or logout. The details you provide when you register, an email address and a password, are used for nothing else but logins and password recovery. We will NEVER share your email address with a third party.

If you would like to register with the calendar, please head to the register page. If you already have a filter or settings set with an anonymous user before registering, your settings should be transferred to your registered user as long as the anonymous user cookie exists at registration time.

Why are episodes showing on the wrong day?

The TV Calendar uses GeoIP to determine where in the world you are.

If you do not yet have an account or if this is your first time on the site, you most likely do not have a cookie set for your location. The TV Calendar will do its best to set your account to your local timezone. The calendar tracks when shows air in their country of origin, which is usually where the episode airs first in the world be it USA, UK, Canada or Australia (though there are exceptions to this).

For example, if you are in the UK, you will be set to GMT timezone, which is 4 hours ahead of the USA Eastern timezone. This means that when a program airs at 8pm in USA Eastern, that program will actually be airing at 12am on the "next day" going by GMT.

Please note: If you would like to see when a show airs in the USA first, please select USA Eastern from the Timezone option dropdown in the settings panel at the top right of the TV Calendar.

Where does the info come from?

To make the TV Calendar the best possible source of TV episode information, we use a number of sites for sources of information. In order to further increase the quality of data, we use both automatic and manually retrieved information. This marks a change from the past where we would scrape one site, and gives us much more accurate data.

The sites we currently use are (in no particular order or preference): Epguides, TVRage, The TVDB,, Wikipedia and many of the network sites from ABC, NBC, CBS, FOX, BBC, HBO, Showtime etc. The data is collected and parsed by a custom-built screen-scraper, which collects data at various time intervals. This data is also manually checked once a week using a custom CMS. This way we (hopefully) end up with no duplication of information or errors in the parsed data.

Why are some shows not shown?

We have nearly every major / minor weekly series tracked. Some very minor shows aren't tracked as we feel this would make the TV Calendar more complicated than it needs to be. We are democratic though; you can "vote" for shows by requesting them, either via email, Facebook or Twitter. When a show that we haven't already included gets a certain number of requests (usually as low as 5) we will add it to the listings.

Shows like simple cookery programs, daytime TV or similar won't appear on the listings, as these are usually run every day at the same time no matter what, and hopefully you shouldn't need a calendar for those.

Why are some shows' information wrong?

Despite our best efforts, the TV Calendar isn't infallible. Our system works very hard to bring you the correct data, so you can be sure that errors won't be there for long. As we use other sites data, this means if their information is wrong, ours will be too. Most problems are solved before the show starts, but occasionally errors do happen. The main causes of these are: the network pre-empts the show with just a few hours to go before air. Just keep checking the CAT.

What do the colours mean?

This information is for the Default and Curvy style only

Our system highlights the FIRST EPSIODE of the season (eg 1x01, 3x01, 17x01). This is so you can more easily see when your favorite shows start. The first episodes are shown in GREEN.

We have recently introduced a system that highlights the FINALE EPSIODE of that season. Unfortunately we do not have this information for all shows, but it's 95% accurate. The finale episodes are shown in RED.

We have a feature where you can mark of which shows you have watched. When you mark them, the shows will go GREY.

All standard shows are coloured WHITE.

I have not recieved a "forgotten password" or similarly requested email.

The e-mails that come from the site will come from "do_not_reply". All efforts are taken to ensure that emails are trusted. The emails have rDNS, are SPF authenticated and are DKIM signed at 2048 bits. Despite this, sometimes an email will end up in your spam folder, so please check there, and mark any emails as not spam. If you still have problems, especially with a forgotten password, use the Contact button above to contact me with your details, and I will help in any way I can.

How can I generate an ICS for Google Calendar?

Currently, the link you see on the top bar when logged in to 'Download iCal File', forces your browser to download the iCal to file directly rather than showing the contents of the file in your browser. This is the desired behaviour if you want to import it manually into a calendar program which may not have an import-from-url feature. Unfortunately, the way the file is forced to download (by telling your browser the file is an attachment) is not compatible with google calendar; for some reason, it is unable to read the data (this used to work, strangely).

If you copy the URL given to you from the 'Download iCal File' link and change 'download_ics' to 'generate_ics', you should be able to use the new link within google calendar and most calendar programs with an import-from-url feature. By telling the server to generate the ics rather than download it, the file is sent without an attachment header and can be read correctly by google.

iCal only shows 2 weeks of info, but there's more episodes on the site.

The iCal has always been limited to 2 weeks for a number of reasons, the two most important being that data beyond 2 weeks is either non-existent or unreliable, TV networks switch episodes around all the time. The other is that the iCal should autoupdate anyway, so it will always show 2 weeks out, which should be enough to figure out whats coming up.

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