This F.A.Q. is meant as a guideline to questions that we recieve e-mails about. It is most likely NOT a problem solving page. Please visit our TV Forum for more help with actual problems, or visit our IRC channel on irc.efnet.net channel #tvcal.

The TV Calendar uses GeoIP to determine where in the world you are. If you do not yet have an account or if this is your first time on the site, you most likely do not have a cookie set for your location. If you are not in the USA the calendar will set the episodes to your own timezone. The calendar tracks when shows air in the USA, which is of course slightly different for the rest of the world. For example, if you are in the UK, you will be set to GMT timezone, which is 4 hours ahead of the USA Eastern timezone. This means that when a program airs at 8pm in USA Eastern, that program will actually be airing at 12am on the "next day" going by GMT.

Please note: If you would like to see when a show airs in the USA first, please select USA Eastern from the Timezone option dropdown in the settings panel at the top right of the TV Calendar.

While you can use all of the features (except from the .ics generator) without registering on the site, registering assures that your settings are stored permanently within the calendar database.

As an anonymous user your settings are stored in the server database, but if your user ID receives no activity for a period of 4 or more weeks, your settings are deleted to keep the database clean. Registering also allows you to login to the calendar from multiple locations.

Once logged in, even as an anonymous user, you should never have to login again UNLESS you clean your browsers' cookie cache, or logout. The details you provide when you register, an email address and a password, are used for nothing else but logins and password recovery. We will NEVER share your email address with a third party.

If you would like to register with the calendar, please head to the register page. If you already have a filter or settings set with an anonymous user before registering, your settings should be transferred to your registered user as long as the anonymous user cookie exists at registration time.

The CAT was made so that we could keep track of shows that we like. We would find that we missed some shows, so we made a calendar to remind us. It originally started out with just two of us using it, but word of mouth spread, and now up to 20,000 people a day use it.

The very nice people at Epguides allow us to obtain their episode listing information. We also collect data from TVRage.com's quick show information. The data is collected and parsed by a custom-built screen-scraper, which collects data at various time intervals.

Unfortunately, pogdesign is a full time company for us, so we can't update the CAT manually. We do have nearly every major / minor weekly series tracked and we do run updates every day, but if Epguides have show info missing, then so do we. We work very closely with the great guys at Epguides, and try to fix problems ASAP. We do try and post errors at the top of the page, but the way the system works, adding manual entries would cause more problems than it solves. Sorry.

Similar to above. Epguides have a very large task to do, so sometimes their data on every single show is not 100% up to date. They work very hard to correct the data, so you can be sure that errors won't be there for long. As we use their data, this means ours won't be too. We do try and post errors at the top of the page, and most problems are solved before the show starts. Just keep checking the CAT.

We have recently introduced a system that highlights the FIRST EPSIODE of that season (eg 1x01, 3x01, 17x01). This is so you can more easily see when your favorite shows start. The first episodes are shown in ORANGE.

We have a new feature where you can mark of which shows you have watched. When you mark them, the shows will go GREEN.

All standard shows are coloured WHITE.

Currently, the link you see on the top bar when logged in to 'Download iCal File', forces your browser to download the iCal to file directly rather than showing the contents of the file in your browser. This is the desired behaviour if you want to import it manually into a calendar program which may not have an import-from-url feature. Unfortunately, the way the file is forced to download (by telling your browser the file is an attachment) is not compatible with google calendar; for some reason, it is unable to read the data (this used to work, strangely).

If you copy the URL given to you from the 'Download iCal File' link and change 'download_ics' to 'generate_ics', you should be able to use the new link within google calendar and most calendar programs with an import-from-url feature. By telling the server to generate the ics rather than download it, the file is sent without an attachment header and can be read correctly by google.