Jonah begins his first day on the job at big-box store Cloud 9 and immediately starts a rocky relationship with floor supervisor Amy when he comes off as elitist and mistakenly marks appliances for only a quarter. He is also the romantic target of aggressive assistant manager Dina, whose bible is the employee code of conduct. Pregnant Cheyenne shares a memorable moment with her boyfriend, Bo.
A reporter is supposed to be writing a piece on the store, but is more interested by Jonah. Meanwhile Garrett tries to avoid being photographed and Cheyenne asks her boyfriend to write a corporate jingle to pay for their upcoming baby's expenses.
Glenn asks Amy and Mateo to sample salsa which leads to a racial intervention video for all the employees. Meanwhile, Jonah helps out customers which leads him to giving out flu shots in the pharmacy.
Jonah's coworkers discover a mannequin that looks exactly like him. While trying to prove that the teasing doesn't bother him, Jonah ends up doing the complete opposite. Meanwhile Cheyenne is thinking of putting her baby up for adoption.
Jonah looks after Amy's daughter, Emma, at the store, while Dina tries to catch a shoplifter.
Amy's competitive comes out after Glenn publicly congratulates Jonah on his test results. Cloud 9 employees attempt to be on their best behavior with a secret shopper due.
Glenn decides that all employees will be given a 0 bonus if the store reaches a sales goal by the end of the day. Jonah has a run in with Amy's husband.
Cheyenne and Bo decide to make some lavish purchases during the store's annual wedding-themed sale and Amy attempts to talk to them about the cost of having a child.
After all the employees are forced to spend the night in the store to wait for a delivery, they bond as they come up wit some creative ways to pass the time.
After Jonah claims that he would date Dina if she wasn't his supervisor, she decides to ask for a demotion.
After Amy calls corporate to talk about maternity leave for employees, everyone ends up in a frenzy when Ben mentions unions.