East Hollywood Department of Motor Vehicles (DMV) driving examiner Colette pines for her coworker Noa while enduring teasing from colleagues Gregg, Vic and Ceci. Also, new manager Barb rallies the crew to save their branch from government shutdown.

When the insanity at the DMV causes a new hire to quit, Colette worries Noa will follow and tries to make things better despite colleague Gregg's advice. Meanwhile, employees and customers struggle through a sweltering L.A. day with a barely functional air conditioner.

Colette is tasked with giving Noa his driving test and Ceci helps Barb get camera-ready for her new manager portrait.

When Colette runs into an old friend at the DMV, she pretends to be a fellow customer rather than an employee in order to save face.

Gregg stands up for himself in the office after reaching his breaking point with a customer. Colette anonymously gives Noa the perfect gift after Ceci accuses her of only being kind for the credit.

The team heads to Big Sac for the corporate holiday party.