Gordon Ramsay visits Harper's Ferry, WV, where he meets an inn owner who runs his establishment more like a second-hand store, hoarding personal items throughout the premises. He quickly discovers some of the worst practices he's ever seen.
Gordon visits a hotel, restaurant and ice cream parlor in beautiful lakeside Chelan, WA that is struggling due to lack of business and little support from the local town. Gordon urges them take a deeper look at their business and relationships, and open their arms to the community.
Gordon Ramsay visits a hotel and event space in Newtown, PA, where the owner is blind to the various problems at play. Gordon attempts to propel the owner, and her uninvolved son, into taking back the reigns and addressing the issues head-on.
Gordon Ramsay heads to Loudonville, OH, where he meets a woman who works countless hours to keep her hotel and events business afloat. After assessing the situation, Gordon urges her son to learn the business and take the reins from his mother. Together, they throw a fairytale wedding at the castle.