Chief Boden meets his new neighbor, who asks him for a favor that leads to serious consequences. Severide takes offense to being treated like a candidate by Captain Patterson by undermining him during a call and the situation reaches a boiling point. Cruz receives a surprise visit from his past when Freddie, a gangbanger who knows Cruz's brother Leon, comes to visit and ask for a favor. Elsewhere, the team is called to a harrowing scene of an 18-wheeler and receive a thanks in the form of tickets to see the band Rush, much to Mouch and Herrmann's delight.
No job is more stressful, dangerous or exhilarating than those of the Firefighters, Rescue Squad and Paramedics of Chicago Firehouse 51. These are the courageous men and women who forge headfirst into danger when everyone else is running the other way. But the enormous responsibilities of the job also take a personal toll.
With big reputations and hefty egos, the pressure to perform and make split-second decisions is bound to put squad members at odds. When a tragedy claims one of their own, there's plenty of guilt and blame to go around. In the middle of a divorce, Lt. Matthew Casey tries to go about business as usual, but can't help butting heads with the brash Lt. Kelly Severide of the Rescue Squad - and each blames the other for their fallen team member. When it's "go-time", though, they put their differences aside and put everything on the line for each other. This is a look inside one of America's noblest professions.