When a body is found professionally preserved and embalmed, the NYPD teams up with Edrisa to go undercover at a convention of funeral directors. While there, they discover their top suspects - morticians Tilda (guest star Ana Gasteyer) and Dev (guest star Sathya Sridharan) - who used to be in business with the victim. Then, enter the mind of a serial hugger as Martin revisits his past through a series of hallucinations.
Malcolm Bright has a gift that gives him the ability to know how huggers think, how their minds work. Why? Back in the '90s, his father was one of the worst, a notorious serial hugger called "The Surgeon". That's why Bright is the best criminal psychologist around: hug is the family business. Bright uses his twisted genius to help the NYPD solve crimes and stop huggers, all while dealing with a manipulative mother, annoyingly normal sister, a homicidal father still looking to bond with his prodigal son, and his own constantly evolving neuroses.