In the midst of the early days of the COVID-19 pandemic, Grey Sloan Memorial and its surgeons' lives have been turned upside down. One month into the pandemic, and it's all-hands-on-deck as Meredith, Bailey and the rest of the Grey Sloan doctors find themselves on the front-lines of a new era. Meanwhile, an unintentionally started fire has first responders from Station 19 bringing patients into the hospital for treatment.
Bailey finds herself in the middle of an argument with patients' families as they await news about their children who were injured in a fire. Winston surprises Maggie, and Amelia and Link try to have some fun as new parents. Teddy learns her colleagues know more than she may like about her relationship woes with Owen, and Richard and Koracick go at it.
The Grey Sloan doctors continue to face their new COVID-19 reality and deal with a familiar and stubborn patient. Koracick is put in charge of the interns who recently joined the hospital ranks and Link operates on a sex therapist. Elsewhere, Maggie finds comfort in Winston's virtual presence.
Owen faces a medical diagnosis that challenges more than he imagined. Koracick begins to go stir crazy. Maggie gets a not-so-subtle glimpse into Winston's background.
Bailey panics as she hears there has been a surge of COVID-19 cases, knowing she has loved ones in an assisted living facility. Meanwhile, Jackson and Richard team up against Catherine to teach her a lesson, and Teddy continues to try to mend her frayed relationships. After an intense surgery, Jo is uncertain about her future.
Grey Sloan Memorial faces new pressures as Seattle Pres is overloaded, and Grey Sloan Memorial is now on surge capacity protocol. Meanwhile, Owen and Amelia are faced with one of the most controversial surgeries of their careers.