Award-winning chef and hospitality expert Gordon Ramsay takes on another struggling hotel. This week Ramsay checks into The Keating Hotel in San Diego, CA. The Keating, located in the city's iconic Gaslamp Quarter, is a 35-room boutique hotel in debt and in crisis. The owner looks to Gordon to help him turn the hotel around. Gordon immediately sees issues with the décor, the room service, the laundry service, hotel restaurant MerK Bistro and the owner's own managerial style. Will The Keating's boss swallow his pride and agree to the changes that Ramsay suggests or will he push back.
Episode Viewers and Ratings
Season 1 Episode 4 of Hotel Hell resulted in a 0.00 rating in the 18-49 demographic.
After more than a decade of running restaurants in some of the world's top hotels, Gordon Ramsay knows firsthand the crucial importance of surpassing guests' highest expectations. In new series Ramsay will travel across the country to fix horrid hotels, awful inns and just plain bad bed and breakfasts.
To come to grips with the problems, Ramsay will endure hotels at their worst, from filthy bedrooms and mold-ridden bathrooms to dreadful room service and incompetent staff, all so you don't have to. After he has uncovered the issues, Ramsay will put the hotel owners and employees to work as he attempts to turn around these failing establishments. With reputations on the line, one thing is certain: if they can't meet Ramsay's high standards, they will never check out of Hotel Hell.