Award-winning chef and hospitality expert Gordon Ramsay checks into the River Rock Inn in Milford, PA. The hotel, established in the 1880s, is falling apart. It's in desperate need of a cleaning, there are dead bugs everywhere and Ramsay discovers a disgusting galaxy of stains on one particular bed spread that sends him through the roof. Then, Ramsay checks into the Roosevelt Hotel, a converted 16-bedroom schoolhouse, in Coeur D'Alene, ID, where the owner is more interested in dressing up like Sherlock Holmes for hug mystery nights than he is in updating the hotel's musty decor. Will Ramsay's efforts be enough to save these inns?
Episode Viewers and Ratings
Season 1 Episode 5 of Hotel Hell resulted in a 0.00 rating in the 18-49 demographic.
After more than a decade of running restaurants in some of the world's top hotels, Gordon Ramsay knows firsthand the crucial importance of surpassing guests' highest expectations. In new series Ramsay will travel across the country to fix horrid hotels, awful inns and just plain bad bed and breakfasts.
To come to grips with the problems, Ramsay will endure hotels at their worst, from filthy bedrooms and mold-ridden bathrooms to dreadful room service and incompetent staff, all so you don't have to. After he has uncovered the issues, Ramsay will put the hotel owners and employees to work as he attempts to turn around these failing establishments. With reputations on the line, one thing is certain: if they can't meet Ramsay's high standards, they will never check out of Hotel Hell.