When Todd hears a beautiful singing voice, he is shocked to discover who it belongs too. Eager to help make someone's dream come true, Todd offers pay for anyone interested in signing up for an upcoming talent contest. Despite Todd's good intentions, it seems Gupta is the one with stars in his eyes. Meanwhile, Todd encounters problems with the call center's phone forcing him to consider taking Rajiv's unscrupulous advice.
"Outsourced" is a comedy where the Midwest meets the exotic East in a hilarious culture clash. The series centers on the all-American company Mid America Novelties that sells whoopee cushions, foam fingers and wallets made of bacon - and whose call center has suddenly been outsourced to India. Todd Dempsy is the new company's manager who learns that he's being transferred to India to run the operation.
Overwhelmed, Todd discovers that his new staff needs a crash course in all things American if they are to understand the U.S. product line and ramp up sales from halfway around the world. But as strange as America seems to his eclectic sales team, Todd soon realizes that figuring out India will be more than a full-time job.