A box of sexual novelty items arrives at the call center and Todd notice some people in the group felt uncomfortable with the products. Then, Todd calls his boss and learns that he was supposed to give a sexual harassment seminar to his group at his arrival. The next morning, Todd learns that someone already filed a complaint and he tries to make things right but only ends up making them worse.
"Outsourced" is a comedy where the Midwest meets the exotic East in a hilarious culture clash. The series centers on the all-American company Mid America Novelties that sells whoopee cushions, foam fingers and wallets made of bacon - and whose call center has suddenly been outsourced to India. Todd Dempsy is the new company's manager who learns that he's being transferred to India to run the operation.
Overwhelmed, Todd discovers that his new staff needs a crash course in all things American if they are to understand the U.S. product line and ramp up sales from halfway around the world. But as strange as America seems to his eclectic sales team, Todd soon realizes that figuring out India will be more than a full-time job.