Conrad and The Raptor help out an old friend whose heart problems reveal a bigger issue than they anticipated. Meanwhile, Devon treats a suicidal woman whom he thinks might be a good candidate for Deep Brain Stimulation. Then, Bell confronts the Medical Board about the cases he's been investigating, and Billie and Trevor have an emotional reunion.
Conrad Hawkins is one of Chastain Park Memorial Hospital's best doctors. Charming and arrogant, Conrad likes to take an unconventional approach whenever possible and believes it's his personal duty to shatter the romantic illusions of the first-year residents. Dr. Devon Pravesh is an innocent idealist who leans on his finely tuned moral compass, but with Conrad's help, he begins to realize that the practice of medicine is a business, like any other, with less-than-angelic patients and fallible doctors. Lives may be saved or lost, but expectations will always be shattered.